Reviews
106 reviews.
4.9 stars.
Every one of them public on Google, where they cannot be edited or taken down by the company they are about.
Reviews
Every one of them public on Google, where they cannot be edited or taken down by the company they are about.
Read them on Google, not here. Anything on this page could have been written by anybody. The reviews below are copied from the Google profile, where the rating sits at 4.9 out of 5 across 106 reviews and every one is attached to a real account. Search the business name on Google and read the originals.
In their words
Copied as written. Nothing edited for length or tone.
The job was done better than I could've ever expected. They started at 6:15 am and were done by 4:30 pm. As a veteran I like to deal with veterans, and they did not let me down whatsoever.
Condition One's work is honestly and truly impeccable compared to the others. I own a lot of real estate and have worked with many contractors. Condition One Commercial is simply the best.
The damage to my home was significant, there was major water damage from a storm. Austin came out the very next day, assessed the job quickly, and got us back in our home.
They replaced a flat roof on a commercial building I own. They worked with my insurance company to help reduce the costs and had it done in only two days. I had them do my home as well.
They did a first-class job all the way through. The assessment was quick, they worked with the insurance company and overall they just did what they said they were going to do.
Condition One operates like a well oiled machine. The crews were punctual, courteous, efficient, and tidy. We couldn't be happier with our experience!
Condition One has been on the ball since day one. We put them through the ringer with design changes and they handled it like it was just another day.
On camera
Two of these customers sat down on camera. Nothing scripted.
They did a first-class job all the way through. They worked with the insurance company and they just did what they said they were going to do.
The damage to my home was significant, there was major water damage from a storm. Austin came out the very next day, assessed the job quickly, and got us back in our home.
The pattern
Reading 106 reviews, the same four things get mentioned more than anything else.
Fair questions
Yes. Ask, and you'll be put in touch with a recent customer in your area.
References from the same town and the same kind of roof are more useful than a five star average, and there is no reason to hide them.
Because some of the work is for other trades and property owners who hire contractors constantly.
A contractor who owns rental property is a harder customer than a homeowner. Those reviews are worth more than the average one.
Yes, after the work is finished and the customer is happy with it.
Nobody is offered anything in exchange for one, which would be against Google's rules and would make the rating worthless anyway.
You call the office and it gets dealt with.
Workmanship is covered under the GAF warranty on qualifying systems, and the account manager on your job stays reachable after the crew leaves.
Free inspection first, photographed, with a straight answer on whether the roof needs work.