The Unit
Storm season brings a lot of strangers to a lot of doors. Type a name in and find out whether that one works here.
Why this page exists. Homeowners in newer storm areas call the office and ask two things: what's your contractor license number, and does the person standing on my porch work for you. Both should be answerable in under a minute, so both are on the site. The license numbers are PA168434 and 13VH11942300.
Verify a rep
Type the name off the business card or the shirt. If it doesn't come back, they don't work here and you should not let them on your roof.
Every current crew member is listed. Updated the day someone joins or leaves. If the name does not come back, they do not work here.
Leadership
Account managers
These are the people who knock, inspect, and stay with your job through to the final walk-through. Installation is handled by vetted crews they manage. If a name below isn't the one on your card, ring the office before you go further.
On site
Straight answers
Type their name into the box above, or ring the office on (610) 890-4800.
A real rep will wait while you check, and will not mind you doing it. Anyone who pushes back on being verified has told you what you need to know.
Yes, particularly after a storm.
Canvassing is how a lot of storm damage gets found, because most of it is invisible from the ground. The difference is that ours can be checked by name, and none of them will ask you to sign anything on the doorstep.
No. Nothing gets signed at your door.
An inspection comes first, then photographs, then a written quote you read in your own time. High pressure at the door is the single clearest warning sign in this trade.
Call the office and ask for a description.
Vehicle, what they were wearing, who they said they were. It takes a minute and nobody will be annoyed you asked.
It's the military term for having your back, and it's printed on half the shirts in this company. Verify anyone who knocks, take your time deciding, and call whenever you're ready.